DHS OIG agreed with this recommendation. Email. Fax: (202) 616-9881, Phone: (202) 616-4550 DHS OIG agreed with this recommendation. Fax: (212) 908-9035, Phone: (415) 355-2740 Region 3 Consistent with CDC guidance, most Office of Inspector General employees are currently serving the American people remotely. (Recommendation 12), The Inspector General should develop and implement a process to ensure that all DHS OIG reports include a compliance statement that identifies the appropriate professional standards to which the work in that report adhered. We will continue to monitor actions to fully establish the offices created in April 2021 and DHS OIG's actions to evaluate the organizational structure in response to Recommendation 10. Washington, DC 20230 202. We are determined to keep interruptions to our operations to a minimum, and we appreciate your patience during this time. 101 W Ida B Wells Drive Suite 4000 Chicago, IL 60605 United States (312) 347-2400. . About Us . Fax: (617) 748-3965, Phone: (312) 886-7050 U.S. Department of Commerce Office of Inspector General 1401 Constitution Avenue N.W. (Recommendation 19), The Inspector General should develop and implement a consistent process for DHS OIG program offices to coordinate with DHS to receive and respond to technical and management comments about Office of Audit and Office of Special Reviews and Evaluations work. 200 Independence Avenue, S.W. Vacant, Regional Inspector General for Audit A .gov website belongs to an official government organization in the United States. DHS OIG has made progress in developing these key organizational performance management documents in recent years. Department of Homeland Security In response, DHS OIG developed a dashboard tool to assist offices in using Project Tracking System data to monitor project milestones. Our diverse team of oversight professionals are . Midwestern Region The other policy would establish the DHS OIG quality control and assurance program. In September 2021, DHS OIG finalized its FY 2022 annual performance plan, and officials subsequently aligned senior executive performance goals with these plans. Organization. In January 2022, DHS OIG provided official notification to DHS of their implementation of the new process, and this notification included a template for how DHS OIG will document disposition of technical comments. Call 1-866-DHS-2-ICE to report suspicious activity Report Crime. We can help at (405) 522-5050. Immediate Office The Office of Investigations contact information for each of its Offices can be found below: 1301 Constitution Ave. NW WJC West, Room 3428 Washington, DC 20004 (202) 566-0819 (office) Headquarters Operations Directorate. Yes No HHS Region 1 - Boston directly serves state and local organizations in Connecticut, Maine, Massachusetts, New Hampshire, Rhode Island, and Vermont. Email: foia@oig.hhs.gov Confirmation Number: (202) 619-2541 Press Contact Office of Inspector General Office of Communications U.S. Department of Health & Human Services Room 5541 Cohen Building 330 Independence Avenue, SW Washington, DC 20201 Phone: (202) 619-0088 Email: media@oig.hhs.gov Advisory Opinions In October 2021, DHS OIG officials said that the National Academy of Public Administration (NAPA) will provide support and guidance in the development of a human capital plan for DHS OIG. Fax: (703) 413-1833, Phone: (404) 331-5928 Fax: (215) 717-2981, Phone: (415) 355-2700 U.S. Department of Health & Human Services I am forwarding this complaint to DHS-OIG as a routine referral in my official capacity as a DHS internal affairs agency employee. The OIG is led by an Inspector General who is appointed by the President and subject to Senate confirmation. Both the Department of Homeland Security (DHS) Act and this Office of Inspector General (OIG) were established by Congress in 2002. Preventing Terrorism and Enhancing Security; Enforcing and Administering Our Immigration Laws; Funds Recovered /Deobligated:$12,914,996, Recoveries, Fines,Restitution, Asset Forfeiture:$71,793,867, Investigations Referred to Prosecution:95. Fax: (817) 385-2080, Phone: (303) 335-4201 In September 2022, officials said they expect to complete work on a workforce plan by December 2022. 32 Old Slip, 26th Floor 100 Penn Square East, Suite 502 In October 2021, DHS OIG officials said that the National Academy of Public Administration (NAPA) will provide support and guidance in the development of a workforce plan for DHS OIG. Ben Sanders, Assistant Regional Inspector General for Audit Find direct contact information for DHS, its component agencies, and specific programs of interest. ICE Field Offices Adelanto - OPLA Office of the Principal Legal Advisor, Los Angeles (Adelanto) 10250 Rancho Road Adelanto, CA 92301 (760) 561-6460 Annandale - OPLA Office of the Principal Legal Advisor, Washington, D.C. (Annandale) 7619 Little River Turnpike Suite 900 Annandale, VA 22003 (703) 962-2800 Mailing Address: This office is critical for ensuring independent and objective oversight of DHS. We are determined to keep interruptions to our operations to a minimum, and we appreciate your patience during this time. Check-In Office.
Actions to satisfy the intent of the recommendation have not been taken or are being planned.
,Actions that partially satisfy the intent of the recommendation have been taken.
,Actions that satisfy the intent of the recommendation have been taken.
, Executive Candidate Assessment and Development Program, The Inspector General should follow key organizational transformation practices when implementing any future changes in its organizational structure. We will continue to monitor DHS OIG's efforts to address this recommendation. In August 2021, DHS OIG officials noted that the agency implemented organizational changes in April 2021 to ensure programs and offices were aligned to allow for efficiency and effectiveness in conducting the OIG's mission. DHS OIG agreed with our recommendation. Return to top. (Recommendation 3), The Inspector General should implement organizational performance management processes that are consistent with professional standards and leading practices. DHS OIG is currently seeking two Information Technology Specialists (GS-13) to serve in the Digital Forensics and Analysis Unit of the Office of Investigations. Please note: If you know of or suspect fraud, waste, abuse, or criminal activity involving U.S. Department of Education funds, programs, or operations, please contact our OIG Hotline (available 24 hours a day/7 days a week). 245 Murray Lane SW Students in Energy Efficiency-Related Field Resources for Weatherization Operators . A President-appointed Regional Director leads each office. However, DHS OIG has faced a number of long-standing management and operational challenges that have affected its ability to carry out its oversight mission effectively. > About Chicago, IL 60604 (Recommendation 10), The Inspector General should implement a process to identify, analyze, and determine the appropriate response to risksthat is, the internal and external risks to achieving the organization's goals and objectivesonce DHS OIG establishes them in its strategic plan. In September 2022, DHS OIG officials said they had developed a draft Risk Register focused on internal and external risks, including those we identified in our report. Field Office Location. Information and guidance about COVID-19 is available at coronavirus.gov. (Recommendation 9), The Inspector General should evaluate the structure of the organization and clearly define the responsibilities of each division and program office to ensure they are aligned with the OIG's strategic objectives and priorities, once DHS OIG establishes them in its strategic plan. DHS OIG senior leaders acknowledge that various challenges have contributed to these weaknesses, and have taken steps to begin to address some of them, as follows: These and additional weaknesses GAO identified are of particular concern given that OIGs need to maintain high standards of professionalism and integrity in light of their mission, according to quality standards for federal OIGs. Provide feedback and make complaints involving DHS employees, programs, components and other types of grievances. Consistent with CDC guidance, most Office of Inspector General employees are currently serving the American people remotely. Visitwww.okdhslive.orgto apply for or receive information about assistance including Energy Assistance,Supplemental Nutrition Assistance Program (Food Stamps), and Temporary Assistance for Needy Families. DHS OIG agreed with this recommendation. Federal government websites often end in .gov or .mil. Share sensitive information only on official, secure websites. Vacant , Assistant Regional Inspector General for Audit, Chicago Regional Office (Illinois) 245 Murray Lane SW Notably, some actions to fully establish these offices remain in process more than a year later. 1999 Bryan Street, Suite 1440 (Recommendation 1), The Inspector General should develop and implement a process to assess the nature, scope, and inherent risks of DHS programs as part of a risk-based planning system and to serve as the basis for its annual work plans and organizational performance management processes. Region covers Arkansas, Louisiana, Oklahoma, and Texas. Secure .gov websites use HTTPS Visit www.okdhslive.org to apply for or receive information about assistance including Energy Assistance, Supplemental Nutrition Assistance Program (Food Stamps), and Temporary Assistance for Needy Families. Please indicate in this section if you have filed your complaint with any other office, to include other Inspector General offices, and your Congressperson. (Recommendation 2), The Inspector General should develop and implement an annual work planning process, as part of a risk-based planning system, that identifies the activities to audit, inspect, or evaluate. Fax: (609) 989-2213, Phone: (212) 908-9001 OIG (OA) Field Office. Eastern Region Washington, D.C. 20201 Suite 30.450 Atlanta, GA 30303 Location details The OIG operates a hotline where DHS employees and others can report fraud, waste, abuse and mismanagement, or other criminal or noncriminal misconduct. OIG's Role Field Office Phone Number; ATLANTA FIELD OFFICE: 404-331-6111: BALTIMORE FIELD OFFICE: 443-263-1000: BIRMINGHAM FIELD OFFICE: 205-731-1144: BOSTON FIELD OFFICE: 617-565-5640: BUFFALO FIELD OFFICE: 716-551-4401: CHARLOTTE FIELD OFFICE: 704-442-8370: CHICAGO FIELD OFFICE . GAO was asked to review DHS OIG's management and operations. Stay informed as we add new reports & testimonies. Sacramento, CA 95814 International Immigration Offices China - Beijing Field Office China - Guangzhou Field Office El Salvador - San Salvador Field Office Guatemala - Guatemala City Field Office India - New Delhi Field Office Kenya - Nairobi Field Office Mexico - Mexico City Field Office Last Reviewed/Updated: 05/04/2022 Was this page helpful? In July 2021, DHS OIG issued its FY 2022-2026 strategic plan. An official website of the United States government. (Recommendation 4), The Inspector General should develop and implement a workforce plan that translates DHS OIG's strategic priorities into skill sets and competencies and identifies strategies for meeting those workforce needs. Sam Nunn Federal Building The Inspector General has appointed an executive sponsor to lead implementation of each of our recommendations. This guidance should describe how DHS OIG ensures that such work adheres to federal OIG standards of independence, due professional care, and quality assurance. DHS OIG agreed with this recommendation. It has not established roles and responsibilities for an organization-wide quality assurance program. > Agencies They demonstrated how the dashboard can be used to assess performance against DHS OIG's performance measure for the percentage of completed audits, inspections, and evaluations that adhere to established or agreed-upon time frames (a measure in DHS OIG's FY 2022 and FY 2023 annual performance plans). State-of-the-art tools and technology assist OIG investigators around the country and help OI meet its goal of becoming the world's premier health care law enforcement agency. DHS OIG leaders discussed the ways in which they utilize the dashboard for high-level and individual project management, and how their routine use of the dashboard prioritizes timely and consistent data entry. Therefore, OIG has not addressed this recommendation based on actions taken to date with respect to the organizational changes in April 2021. Washington, D.C. 20201 Toll Free Call Center: 1-877-696-6775 (312) 730-1620 DHS OIG officials also provided an overview of resource allocation steps. Without addressing these and other long-standing management and operational weaknesses, DHS OIG is not well positioned to fulfill its oversight mission. The Department of Homeland Security's internal watchdog division has been so weakened under the Trump administration that it is failing to provide basic oversight of the government's third-largest. In April 2021, the Inspector General announced several organizational changes to reorganize existing functions into two new offices-the Office of Integrity and the Office of Innovation. We will continue to monitor DHS OIG's efforts to align routine performance management training with this updated policy. Office of Rehabilitation Services. The Secretarys Regional Directors ensure the Department maintains close contact with state, local, and tribal partners and addresses the needs of communities and individuals served through HHS programs and policies. (Recommendation 8), The Inspector General should develop and implement a process to provide regular training and support for staff and supervisors so that they can consistently apply the organization's performance management policy, once DHS OIG develops and implements an updated performance management policy. A lock Request a DHS speaker for speaking engagements, conferences, and other events. Department of Homeland Security Office of Inspector General Strategic Plan 2022 2026, Semiannual Report to the Congress April 1, 2022 - September 30, 2022, Testimony of Inspector General, Dr. Joseph V. Cuffari Before the Permanent Subcommittee on Investigations, Committee on Senate Homeland Security and Governmental Affairs United States Senate Medical Mistreatment of Women in ICE Detention, OIG-23-18 - Violations of ICE Detention Standards at Richwood Correctional Center in Monroe, Louisiana. We will continue to monitor DHS OIG's efforts to address this recommendation. Directions. Espaol 1-401-272-8090. Publicly Released: Jun 03, 2021. This office is critical for ensuring independent and objective oversight of DHS. In October 2022, DHS OIG officials provided us with a demonstration of an internal dashboard tool that includes information connected to risk, such as budgetary information and past OIG work. We will continue to monitor DHS OIG's efforts to address this recommendation. Appointment notices will include more instructions for visiting USCIS facilities. Official websites use .gov DHS OIG agreed with this recommendation. DHS OIG plays a critical role in overseeing DHS, which encompasses multiple components and programs and has tens of billions of dollars in annual budgetary resources. : DHS OIG agreed with this recommendation. Region covers Alabama, Florida, Georgia, Mississippi, South Carolina, Puerto Rico and the Virgin Islands. Secure .gov websites use HTTPS The DoD OIG is headquartered in Alexandria, Virginia, and has more than 50 field offices located in the United States, Germany, Southwest Asia, and South Korea. DHS Office Locations DHS Office Locations Skip the trip, apply online! Consistent with CDC guidance, most Office of Inspector General employees are currently serving the American people remotely. Fax: (202) 616-4532, Phone: (202) 616-0645 DHS OIG agreed with this recommendation. . Atlanta, GA 30303 JCK Federal Building Oklahoma Human Services In September 2022, DHS OIG officials told us they were developing a comprehensive organizational analysis document that would address functional responsibilities. The OIG focuses our oversight on DHS core mission areas: Whistleblower Retaliation Reports of Investigation, Reasonable Accommodations Request Intake Form. Myra Hamilton, Acting Regional Inspector General for Audit HHS Region 3 - Philadelphia directly serves state and local organizations in Delaware, District of Columbia, Maryland, Pennsylvania, Virginia, and West Virginia. News and Announcements. Relator knew that management was assuming each camera had a 90 degree field of view. Region covers Connecticut, Delaware, Maine. Information on how to send mail to the Department of Homeland Security. We will continue to monitor DHS OIG's efforts to address this recommendation. In August 2021, DHS OIG officials said that the Office of Audits and Office of Inspections and Evaluations (formerly the Office of Special Reviews and Evaluations) have established target time frames and are assessing engagements against those time frames. 300 North Los Angeles St. Room 7631 Los Angeles, CA 90012 United States (213) 830-7911. Vacant, Regional Inspector General for Audit Children and Youth HHS Region 8 - Denver directly serves state and local organizations in Colorado, Montana, North Dakota, South Dakota, Utah, and Wyoming. DHS OIG agreed with this recommendation. (Recommendation 13), The Inspector General should develop and implement guidance to govern how Office of Audits or Office of Special Reviews and Evaluations work that does not adhere to (1) government auditing standards for audits or (2) CIGIE standards for inspections and evaluations is to be planned, completed, and reported. or https:// means youve safely connected to the .gov website. Secure .gov websites use HTTPS In September 2022, DHS OIG officials said they expect to have a workforce plan finalized by December 2022. (404) 974-9417 Suite 2742 Atlanta, GA 30308 404.689.7068 1961 Stout Street Suite 12-400 Denver, CO 80294 720.464.1978 915 Second Avenue (202) 566-2391. Fax. We are determined to keep interruptions to our operations to a minimum, and we appreciate your patience during this time. HUD OIG, Office of Audit Room 103 Field Office 5757 Corporate Boulevard Baton Rouge, LA 70808 (225) 448-3975. (Recommendation 20), As the Inspector General takes steps to implement recommendations in this reportand in doing so, transform the organization's management and operationsthe Inspector General should follow key organizational transformation practices. Inspector General; The White House; DHS Components; USA.gov; Mobile Menu Bar. Denver Field Office - Colorado 1244 Speer Blvd., Suite 604A Denver, CO 80204 (303) 844-0058 Dana McKay, Assistant Special Agent in Charge Phoenix Field Office - Arizona 2700 North Central Avenue, Suite 300 Phoenix, AZ 85004 (602) 507-6180 Damian White, Resident Agent in Charge Southeastern Region Information and guidance about COVID-19 is available at coronavirus.gov. DHS Mailing Address Media Contacts Media inquiries and department press contacts. > Regional Offices. Field Office Location. Address. (Recommendation 16), The Inspector General should develop and implement a process for assessing actual time frames against planned and target time frames for Office of Audits and Office of Special Reviews and Evaluations work. Answers to the most frequently asked question about DHS and its programs. Dallas, TX 75201 In June 2022, the Office of Innovation provided this catalog to responsible DHS OIG offices for review and comment to identify whether each policy should be archived, updated, or combined with another existing policy document. Available locations for. In response to our feedback, DHS OIG subsequently updated the checklist to reflect its current practice of conducting work in accordance with government auditing standards or CIGIE inspection and evaluation standards. The Wannamaker Building We will continue to monitor DHS OIG's efforts to address this recommendation. DHS OIG has provided us with demonstrations of this dashboard, including ways that the dashboard identifies projects with potential data entry errors. > HHS Regional Offices. The Inspector General also communicated this expectation in an agency-wide email. Yes No In February 2022, officials said that DHS OIG's Office of Innovation has implemented a shared tracking tool for monitoring tasks related to GAO's recommendations. To do so, GAO reviewed DHS OIG documents, interviewed officials, and analyzed DHS OIG data and published reports. Official websites use .gov 4141 N. Sam Houston Parkway East #300 Houston, TX 77032 United States. . EMAIL: DHS-OIG.OfficeofLegislativeAffairs@oig.dhs.gov, DHS Office of Inspector General/MAIL STOP0305 DHS OIG agreed with this recommendation. The Office of Audits and Office of Inspections and Evaluations established standardized process for responding to DHS technical comments; they noted that they shared their planned approach with DHS and incorporated DHS's feedback into the process. Check-In Office. In addition to routine management, DHS OIG uses the data from the dashboard to assess OIG's performance against an annual performance measure for project timeliness. DHS OIG agreed with this recommendation. Drive transformative change to improve DHS programs and operations and promote a safer homeland. (214) 661-9530 Congress enacted the Inspector General Act of 1978 to ensure integrity and efficiency in government. U.S. Department of Health & Human Services 200 Independence Avenue, S.W. No. Washington, DC 20528-0305. . (Recommendation 6), The Inspector General should develop and implement a process to develop succession plans to determine how critical leadership roles will be filled in the event of planned and unplanned vacancies. Office Directory OIG Hotline FOIA Headquarters Office of the Inspector General U.S. Department of Justice Office of the Inspector General 950 Pennsylvania Avenue NW Washington, D.C. 20530 Phone: 202-514-3435 Fax: (202) 616-9881 Office of the General Counsel U.S. Department of Justice Office of the Inspector General Office of the General Counsel DHS OIG officials said that they plan to increase staffing to support the quality assurance program, and they also plan to develop a quality control function to address in-process work. Fax: (404) 588-3871, Phone: (617) 748-3218 Check-In Office. The directive includes reviewer roles, responsibilities and time frames for draft and final products (reports and management alerts). See how the Department of Homeland Security and all of its component agencies are organized by exploring the Organizational Chart. As noted in our recommendation, the annual work planning process should be part of a risk-based planning system, the first step of which is assessing the nature, scope, and inherent risks of DHS programs. OIG_WEBCOMMENTS@epa.gov (Use the subject "Suggestions for Audits") Phone. In January 2022, DHS OIG officials said that through NAPA, they have conducted research to identify best practices and model succession plans in the OIG community and they had begun to draft a workforce plan. DHS OIG has prepared annual work plans for Fiscal Years 2022 and 2023. GAO is making 21 recommendations to DHS OIG to address management and operational weaknesses related to performance management, quality assurance, reporting timeliness, and coordination with DHS, among others. As of September 2022, DHS OIG officials said they were in the process of developing a policy that would govern the Office of Integrity, which was established in April 2021 and includes the Audits and Inspections Quality Assurance division. During fiscal years 2012 and 2013, the Department of Homeland Security's (DHS) Office of Inspector General (OIG) issued 361 audit and inspection reports that collectively cover key components, management challenges identified by the OIG, and relevant high-risk areas identified by GAO. Our work on the management and operations of this office identified long-standing management weaknesses, including: Since fiscal year 2015, the Department of Homeland Security (DHS) Office of Inspector General (OIG) has not adhered to a number of professional standards for federal OIGs and key practices for effective management.